If your enquiry is about an order please drop us an email , please note if you need to amend any details on an order or cancel an order please call us. We will do our best but we cannot guarantee that we will be able to do so.
PLEASE ACCEPT OUR APOLOGIES WE HAVE HAD A PROBLEM WITH OUR EMAIL SO IF YOU HAVE HAD AN EMAIL RETURNED, APOLOGIES. IT'S ALL FIXED NOW.
Email us on:
If you need brewing advice or assistance with a culture you have purchased from us.
If you have a query or need assistance with an order you have placed.
PLEASE CALL US ON 01323 730091 (open MON-FRI 9am-4.30pm)
Please include your order number so we can help, we can only help customers with their cultures so if you did not purchase your culture from us please contact the person that supplied your culture.
please note we will generally aim to reply within 3 working days but in busy periods it can take a little longer. We can only reply to messages within business hours Mon-Friday our office number is 01323 730091 if you need to call us (open Mon-Fri 9am-4.30pm)
If you are looking for a wholesale or trade order then please either email us email@example.com or call our office on 01323 730091 (open Mon-Fri 9am-4.30pm)