Our Customer service Dept is open Monday-Friday 9am-4.30pm for telephone/email enquiries.
Our Telephone number is 01323 730091
Due Covid we have had to re-organise what we do and how we do it so we have had to change our emails slightly.
If you are emailing us about an order:
The fastest way to get in touch and get things sorted is to give us a call on 01323 730091 (open 9-4.30pm)
Please email us at email@example.com
Contact us via facebook messages (we are happykombucha or happykombucha.co.uk)
If your enquiry is about a brewing problem
it is often quicker to send us a facebook message with a picture as usually this makes things much easier. Please include your order number with your enquiry as due to the current pandemic we can only respond to our customers customers. We are currently receiving lots of enquiries for help from people who have been gifted cultures or have purchased them elsewhere, sadly if your enquiry is a brewing problem we can only assist if the culture was purchased from us.
to contact us either send us a facebook message (we are happykombucha or happykombucha.co.uk)
Email us at firstname.lastname@example.org
If it is a general product query or you need help or advice before a purchase again either send us a facebook message or email us at email@example.com
If you are making a trade or wholesale enquiry please email us at firstname.lastname@example.org
and one of trade team will get in touch.