About Us

About Happy Kombucha

It all started in 2009 with a simple hobby, a jar on the kitchen counter, and a fascination with the ancient art of fermentation. What began as a passion project has grown into a thriving family business — built on the belief that fermenting your own kombucha, kefir, or water kefir shouldn't be complicated. For over 15 years we've been producing the finest quality live cultures and starter kits, using that experience to grow the happiest, healthiest, and largest cultures available.

About Our Cultures

We offer a huge range of exclusive kits and soon-to-be Soil Association Certified cultures. Every single one is grown by hand in the traditional manner — individually cared for until they are picked, packed, and sent to you from our state-of-the-art growing facility here at HappyHQ. We use only organic certified ingredients and we're proud of the quality and size of our cultures. Our kits are designed to cater to all tastes, styles, and abilities, and can be customised to suit your needs.

Sustainability sits at the heart of everything we do. Home fermentation is one of the most natural, low-waste ways to enjoy probiotic drinks — and we're proud to support that. All our products are shipped in fully recyclable, food-safe packaging and we continually work to reduce our plastic use. We'll even recycle any plastic packaging sent back to us.

Your Safety

We are regulated by Eastbourne Borough Council and are a fully compliant, food-registered company. We undergo regular inspections to ensure our food safety management systems meet and exceed the highest standards, including using UKAS certified labs to test our cultures. Please be aware that the vast majority of culture sellers in the UK — especially those on auction or third-party seller sites — are not registered or inspected by their local authority. For your own safety, always buy from a registered, licensed seller.

Commercial Supply

We work with many commercial enterprises and can supply all the documentation you may need if you're using our cultures on a commercial basis. We also work closely with the Soil Association — not only on our own certification but helping others get certified for commercial products made with our cultures. Commercial quantities are available on request.

Service & Support

All our cultures and kits come with full paper instructions and access to our comprehensive online help pages. We offer a full guarantee — if your cultures don't work, we'll do everything to get them working or replace them free of charge. We're here to help every step of the way, available by telephone, email, or you're welcome to pop in and see us.

We grow high quality cultures with care, love, and passion — and we will never compromise on that.

Meet the Team

The Happy Kombucha family wouldn't be what it is without the brilliant people behind it.

Michelle
Culture Expert & Co-Founder

Michelle

Marcus
Kombucha Expert & Co-Founder

Marcus

 

Jess
Dispatch & Customer Service

Jess

Liam
Cultures Apprentice & Packing

Liam