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Organic Certified Heirloom Viennese Kombucha scoby freeshipping - Happy Kombucha
Organic Certified Heirloom Viennese Kombucha scoby freeshipping - Happy Kombucha

Organic Certified Heirloom Viennese Kombucha scoby

Regular price £9.50 £9.50 Unit price per

 Viennese Kombucha is very similar to standard kombucha,but it ferments much more slowly and is made exclusively with Darjeling tea. It brews a delicious, fruity tangy tasting Kombucha that is very refreshing with the added health benefits that come from using Darjeeling tea.

it is a fermented living drink full of gut loving live bio cultures which seems to have originated in Vienna,(hence the name).

Using Darjeeling tea exclusively has created this unique variety of Kombucha.  changing the bacterial makeup completely of the Scoby.

To ensure the heirloom culture remains pure you keep feeding the original heirloom on only Darjeeling tea (if you wish to use another tea in future you can use the babies it will produce)

For the scoby to remain a pure heirloom (and its babies) then you will need to use only Darjeeling tea to brew with. 

All of Kombucha Cultures are: 
  • Grown in Soil association Certified ingredients, which are GMO free.
  • Soil association certified. 
  • UKAS Lab tested 
  • We guarantee that your culture will work
  • Lifetime supply of Culture- If you take care of your scoby you will never need to purchase one again. Your brew will grow a baby every time you use it. 
  • We are a food registered company with a 5 star food hygiene rating
  • All of our food handlers hold at least level 2 food hygiene certificates
  • We have a full food safety programme in place (Haccp plan) and our facility is purpose built grow cultures. 
  • Daily Ph tests are carried out on our cultures
  • All live cultures are ready to to ferment as soon as they arrive
  • All cultures are picked and packed to order daily
  • All packaging is food grade and heat sealed and fully recyclable. 
  • Full paper instructions are provided with every culture (not just online) but we also provide access to our online instructions and tutorial videos and youtube channel
  • Full customer support- We are here to help and for as long as you need us. When you buy one of our cultures one of our Culture experts is available to via email or telephone or in person to help you with your brew. You can come back to us at any point for help. We will do everything we can to help you happily make wonderful Kombucha. 

    Kombucha is similar to Kefir  in that it creates a Living drink full of gut friendly live bacterial bio cultures and reproduces itself in a similar manner. Many people call Kombucha a fungus or mushroom however it is not. It is classed as a SCOBY (symbiotic colony of Bacteria and Yeasts) and it lives on sugary tea.

    With every brew a new baby is formed so if well cared for your Scoby will give you Kombucha for life. 

    KOMBUCHA IS A RAW LIVE PRODUCT, Full of Gut Loving ,friendly living bio cultures and yeasts

    Again unlike other sellers we are not going to give you a long list of unproven and possibly misleading health claims, if you are reading this then you already know how good Kombucha is for you (if not, feel free to google it you really will be amazed!).

    If you need any further information please feel free to contact us and one of our team will be very happy to help. 


    Updates:

    Currently we are not experiencing any major delays from any of our delivery partners.

    Read up Royal Mail covid-19 updates 

    We advise that it can take 1-7 working days to dispatch orders ,Where we can we will dispatch more quickly and occasionally it may take a little longer, 

    We will try to get orders dispatched as quickly as possible but there are supply chain issues at the moment as well as the volume of orders and staff shortages 

    If you have questions or want a rough estimate of the wait give us a call 01323 730091

    ALL ORDERS ARE CURRENTLY TAKING US AROUND 1-7 working days TO PROCESS AND DISPATCH. Once they are dispatched they are subject to the following delivery aims depending on your choice of service. 

    Large letter - delivery aim 2-4 working days £2.95

    Royal Mail Tracked 24- Delivery aim 1-2 working days  £9.95 

    Royal Mail Tracked 48- Delivery aim 2-4 working days £5.95 

    DPD- Next day service- Delivery aim (not guaranteed at present) next working day £7.95

    (dpd services are only available to UK mainland address's) If you are highlands. islands or Northern island address either choose our highlands and islands courier or Royal Mail.  

    Read up Royal Mail covid-19 updates

    We use DPD or Royal Mail as our standard shipping method. You will be informed of the progress of your order via email or SMS depending on the details you have given us. We will provide the courier with your email address or mobile number and they will contact you with delivery information, this email/text message also contains the information needed to rearrange or alter the delivery. 

    Royal Mail surcharges

    Where items are returned to the sender for the below reasons, you will be charged a standard rate by Royal mail to return the item back to us (£5.95) These charges will be taken from any refund issued. 

    • Undelivered items that have not been collected, nor a Redelivery arranged within the 18-day holding period
    • Incorrect/incomplete address
    • Recipient moved (gone away)
    • Recipient refused

    Please ensure your address details and contact details are correct as once Royal mail has issued charges we cannot get them refunded. 

    Northern Ireland and Highlands and Islands are included in our free delivery
    Free shipping offer is available for orders over £50* to any UK address and is sent via our standard service. It is not available for deliveries to a non UK address or for orders that are heavier than 15kg. 

    *Or subject to any current free shipping promotion, Excludes liquid deliveries. 

    The following areas incur extra costs and are charged at a flat rate of £18.50 for courier deliveries.  THE FOLLOWING DESTINATIONS ARE CLASSED AS HIGHLAND AND ISLAND for courier services.

    Northern Ireland

    Channel Islands

    Isle of Man

    Scilly Isles

    Scottish Highlands & Islands (see below)

    Scottish Highlands: FK17-99, G83, IV1-28, IV33-39, KW all, PA21-33, PA35-40, PH18-26, PH30, PH31-42

    Scottish Islands: HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3

    FOR ALL OF THE ABOVE DESTINATIONS PLEASE CHOOSE HIGHLAND AND ISLAND AS YOUR POSTAGE OPTION. if incorrect postage option is selected we will either send your order out via Royal Mail where possible or will contact you to pay additional postage costs.

    There is NO weight restriction for UK orders. You will NOT incur extra charges if your order is very large or heavy

    If your order arrives broken or damaged then please inform us straight away and take photographs of the damage and packaging. Once we have received photographs of the damaged items we will replace the item as soon as possible. If we do not receive photographic evidence of the damage we will not be able to process a claim and therefore will not be able to offer a refund/exchange.

     

    Please note: We retain proof of postage for all items dispatched, including Royal Mail items. Royal Mail estimates delivery to be within 1-3 working days for tracked/ 48/ signed for and 1-2 days for tracked 24 however please note that this is simply an estimate and orders to channel island, northern Ireland or highland address may take longer. Royal Mail will only guarantee to deliver items within 15 working days. We would encourage all customers ordering live cultures to choose our tracked next day courier options as in the unlikely event Royal Mail do not deliver within their estimate live cultures can survive for approx 7-15 days in their packaging. In the unlikely event that your Royal Mail delivery is delayed Royal Mail will NOT compensate for the loss of any cultures so neither can we. If you are happy to take the risk (its a very very very small one and it is very very rare) then so are we but there is nothing we can do if the culture is dead by the time its arrives! Again we would always encourage the UK courier delivery for cultures. In Addition any items that are lost in the post or are scanned as delivered but not received are not considered lost/late by Royal Mail until 15 Working days have passed since posting and a Royal Mail lost Mail claim must be submitted. If your order is late or lost and Royal Mail was your posting option then please contact us on 01323 730091 to request we submit a claim. This must be submitted to Royal Mail by us and then they will investigate before goods can be replaced/refunded. Royal Mail will then contact you and ask you to return a form to them. the claim will not be processed and be classed as closed if you do not return the form to Royal mail.  By selecting Royal Mail as your delivery method you agree to this and all Royal Mail's terms of carriage. Royal Mail's Full terms and conditions can be read here. Please not due to the ever changing nature of delivery agents the information above is kept as up to date as possible however if companies change the format of deliveries we cannot be held responsible for this. 


    We Charge VAT on all applicable orders and our VAT registration number is 191475390

    International Orders

    Please note: For customers importing into the EU you may face import duties or VAT and handling charges when you import from the UK. We are not responsible for paying these charges. As the IOSS system is not fully implemented in all member states you will have to pay VAT on goods. Once the EU's IOSS system is fully implemented by all member states we will be switching to that system. As it is currently not available in every member state we are not using it yet. 

    We currently ship to the following International destinations. We will ship to anywhere in the world However if your destination country is not listed below it is because it is one of the few countries that requires a bespoke quote based on the size and weight of the order. Please contact us if you require a shipping quote. 

    PLEASE NOTE: WE OFFER INTERNATIONAL COURIER AND INTERNATIONAL AIRMAIL. WE STRONGLY ENCOURAGE CUSTOMERS TO USE THE INTERNATIONAL COURIER FOR LIVE CULTURES Due to transit times and reliability of international airmail for live cultures. INTERNATIONAL AIRMAIL IS FINE FOR DEHYDRATED CULTURES. 

    International delivery estimates are usually between 2-10 working days for courier deliveries and around 7-10 working days via airmail however this is only an estimate and will vary from country to country especially with covid and brexit related delays. 

     

    AUSTRIA,DENMARK, 

    International Mail tracked/signed for
    0.0 kg – 0.5 kg
    £18.50
    International Courier
    0.0 kg – 25.0 kg
    £32.00
    IRELAND 
    International Mail Tracked/signed
    0.0 kg – 0.5 kg
    £18.50
    International Courier
    0.0 kg – 25.0 kg
    £21.95

    BELGIUM, FRANCE, GERMANY,LUXEMBORG,NETHERLANDS

    International Mail Tracked/signed
    0.0 kg – 0.5 kg
    £18.50
    International Courier
    0.0 kg – 25.0 kg
    £38.50

    CHANNEL ISLANDS

    Standard UK Royal Mail (see above)

    International Courier
    0.5 kg – 25.0 kg
    £19.50

     

    CZECH REPUBLIC, ITALY, SLOVAKIA SPAIN

    International Mail signed for
    0.0 kg – 0.5 kg
    £18.50
    International Courier
    0.0 kg – 25.0 kg
    £35.00

    (23 countries)

    EU-standard airmail

    International Mail Tracked and signed
    0.0 kg – 0.5 kg
    £18.50

     

    ESTONIA, FINLAND,HUNGARY.POLAND,PORTUGAL,SWEDEN,SLOVENIA

    International Mail tracked/signed for
    0.0 kg – 0.5 kg
    £18.50
    International Courier
    0.0 kg – 25.0 kg
    £37.00

     

    BULGARIA,CROATIA,GREECE,LATVIA,LITHUANIA,MONTENEGRO,NORWAY,ROMANIA,CYPRUS

    International Mail tracked/signed for
    0.0 kg – 0.5 kg
    £18.50
    International courier
    0.0 kg – 25.0 kg
    £52.00

     

    USA

    International mail tracked signed for
    0.0 kg – 0.5 kg
    £12.50
    International Courier
    0.0 kg – 25.0 kg

    NOWAY, BOSNIA AND HERZEGOVINA, AND SERBIA

    International Courier and includes a £25 customs clearance charge levied by the courier
    0.5 kg – 25.0 kg
    £60.00

     

    REST OF WORLD-SMALL ITEMS ONLY

    International Mail tracked/signed for
    Contact us for a bespoke quote if your order is over 500g. The price will depend on the size and weight of the order.
    0.0 kg – 0.5 kg
    £16.50

     

    SWITZERLAND

    International Courier, This price includes the £25 customs clearance charge that is now charged by the couriers
    0.5 kg – 25.0 kg
    £45.00

     we can and do ship to other destinations however we will need to get a bespoke courier quote so please contact us info@webrewkombucha.co.uk and we will arrange that for you.

    Glassware
    Please note that we don't ship glass bottles and demijohns or porcelain Crocks overseas unless you are happy to accept responsibility for any breakages. By ordering glassware/crocks you are accepting responsibility.

    If you are ordering kefir for international delivery please order dehydrated grains or select a courier delivery rather than international post. This is because we have no control over delivery times with international post. With Most EU countries (outside of this dehydrated grains are a must) international post is generally not an issue as the grains can survive for around 15 days and most deliveries are made in this time however the delivery estimate is just an estimate and as their are so many factors out of our control we cannot guarantee the survival of live grains.We strongly encourage customers to choose the courier option for live cultures. We can only guarantee the dehydrated grains. Whilst this is not something that is generally problematic order live grains at your own risk. 


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    The customer is responsible for ensuring any items ordered can be imported into the destination country and for all applicable paperwork. Happy Kombucha is unable to accept any responsibility for potential customs and importation issues and will not issue refunds. The duties, customs fees, brokerage fees and all other incidental charges are the responsibility of the customer. All items shipped will be accurately labeled for customs purposes including classification as food products. Exterior packaging cannot be removed or altered prior to shipping. We will not knowingly violate customs laws and cannot make exceptions.

     

    Please be advised that the courier may look to leave your parcel with a neighbour if you are not at home when they deliver, if you are not happy for this to happen please ensure that you display an opt out sticker available from Royal Mail and notify us in the notes to merchant section of the shopping cart so we can note it on your parcel.

     

     

     

     


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